Common questions and support documentation

Getting Started

Set Up Your Account

How to create and manage your Lessonspace account

3 articles

Set Up Your First Lesson

Get started with your first Space and invite students

4 articles

Technical Requirements

What you’ll need for the best Lessonspace experience

6 articles

Tips For a Successful Lesson

Practical advice to keep your online lessons running smoothly

6 articles

Classroom Features

Whiteboard Features

How to draw, annotate, and share files with students on the whiteboard

13 articles

Audio, Video and Screen Sharing

Tips for setting up and troubleshooting video, audio, and screen sharing

9 articles

Managing Lesson Content

How to upload, organise, and reuse lesson materials in your Spaces

3 articles

Managing Participants

Ways to guide students and control classroom permissions

6 articles

Apps, Sticky Notes & Games

How to use apps like cobrowser, sticky notes, and dice for more interactive lessons

4 articles

Tab management

How to navigate, organise, and control tabs within a Space

3 articles

Chat and Emoji Reactions

Using chat and emoji reactions to communicate and keep lessons engaging

3 articles

Document Editor

How to collaborate on text and code documents directly in the classroom

2 articles

Account Management

Account and Space Settings

How to configure your organisation’s account, manage Spaces, and adjust settings

12 articles

Payment and Billing

Manage your subscription, payments, and add-ons

7 articles

Lesson Recording Settings

Enable lesson recordings, set permissions, and manage recorded content

6 articles

Managing Users

Tips for adding, removing, and managing tutors, students, and admins

3 articles

Managing Resources and Content

How to upload, organise, and share teaching materials across your organisation

1 article

Integraitons

Connect Lessonspace with scheduling, payment, and tutoring/learning management tools

21 articles

API Documentation

Use the Lessonspace API for custom integrations and extended functionality

2 articles

User Guides

Student Guides

Tips to help students join lessons and use the classroom tools

5 articles

Teacher Guides

Guides for tutors to set up lessons, manage students and make the most of Lessonspace

19 articles

Troubleshooting

Audio and Video Issues

Fix common problems with your microphone, speakers, or camera during a lesson

11 articles

Virtual Classroom Issues

Resolve errors and unexpected behaviour when using a Space

4 articles

Techical Troubleshooting

General fixes for connectivity, browser settings, and device performance

7 articles

FAQs

Quick answers to the most common questions from tutors and students

13 articles