Troubleshooting menu

Connectivity or audio and video issues are indicated in the Space in the Troubleshooting menu. Here's our video tutorial on how to check if there are any issues:

Go to Setup > Troubleshooting to check if everything is working correctly. A little "!" icon on your video box usually indicates if something is not working properly.

Some of the most common troubleshooting issues are the following:

Poor connection detected

CPU overloaded

Issues detected

Joined without Audio & Video

Camera and Microphone access permanently blocked

Microphone Not Hearing Anything

Still need help? Contact Us Contact Us