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Troubleshooting

Guides for technical issues

  • Enable Screen Sharing Permission in Lessonspace on Chrome
  • Enable Screen Sharing Permission in Lessonspace on Firefox
  • Infinity mirror effect with screen sharing on Lessonspace
  • Enable video and audio permissions in Lessonspace on Chrome
  • Always allow camera and microphone when using Lessonspace in Chrome
  • Camera & Microphone Settings
  • Supported Devices & Network Requirements
  • Enable Screen Sharing Permission for macOS Catalina (10.15) and later
  • Basic troubleshooting checklist
  • My Whiteboard is Lagging or Delayed
  • Troubleshooting menu
  • Join a Space on mobile and tablet devices
  • Enable camera and microphone access on Mac
  • I can't hear my student or my student can't hear me
  • Device setup
  • Allow Access to Camera in Safari
  • Sound is not working in Chrome
  • What information do I need to send to support?
  • Screen Sharing Issues
  • Audio and Video not working when using Firefox or Chrome on an iPad or iPhone
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