Troubleshooting
Guides for technical issues
- Enable Screen Sharing Permission on Firefox
- Infinity mirror effect with screen sharing
- Camera & Microphone Settings
- Supported Devices & Network Requirements
- Enable Screen Sharing Permission on Chrome
- Enable Screen Sharing Permission for macOS Catalina (10.15) and later
- My Whiteboard is Lagging or Delayed
- Troubleshooting menu
- Audio and Video not working when using Firefox or Chrome on an iPad or iPhone
- Enable video and audio permissions on Chrome
- Join a Space on mobile and tablet devices
- My audio or video isn't working but it works on Zoom
- Device setup
- Basic troubleshooting checklist
- What information do I need to send to support?
- Graphics Tablet: How to map the area of your whiteboard
- I can't see any video on my Huawei or Xiaomi phone
- Activate relay mode
- I can't hear my student or my student can't hear me
- Screen Sharing Issues