Troubleshooting
Guides for technical issues
- Enable Screen Sharing Permission in Lessonspace on Chrome
- Enable Screen Sharing Permission in Lessonspace on Firefox
- Infinity mirror effect with screen sharing on Lessonspace
- Enable video and audio permissions in Lessonspace on Chrome
- Always allow camera and microphone when using Lessonspace in Chrome
- Camera & Microphone Settings
- Enable Screen Sharing Permission for macOS Catalina (10.15) and later
- Supported Devices & Network Requirements
- My Whiteboard is Lagging or Delayed
- Basic troubleshooting checklist
- Troubleshooting menu
- Join a Space on mobile and tablet devices
- I can't hear my student or my student can't hear me
- Allow Access to Camera in Safari
- Device setup
- What information do I need to send to support?
- Audio and Video not working when using Firefox or Chrome on an iPad or iPhone
- Screen Sharing Issues
- My audio or video isn't working but it works on Zoom
- Sound is not working in Chrome