Troubleshooting
On this page, you will find User Guides that allow you to troubleshoot what you're experiencing. Each guide has step-by-step instructions and pictures to help you get things working again!
If the issue that you're experiencing isn't listed, you can get in touch with our support team at
support@thelessonspace.com for more help.
- Cam & Mic Settings
- Audio and Video don't work when using Firefox or Chrome on an iPad or iPhone
- My Whiteboard is Lagging or Delayed
- I can't see any video on my Huawei or Xiaomi phone
- My audio or video isn't working but it works on Zoom
- Rename a Tab in a Space
- Enable Screen Sharing Permission for macOS Catalina (10.15) and later
- I get an infinity mirror effect with screen sharing