Report an issue in a Space
If you experience any technical issue during a session, you can report an issue directly from the Space. Before you do that, please make sure that you've checked the Troubleshooting menu and that you have a stable internet connection.
Here's how to report an issue:
- Join a Space.
- While in a Space, click Setup > Report an issue.
Choose the issue you're experiencing and add details. Then click Report Issue.
Note: This option sends logs to our technical team, but does not create a support ticket. If you need help with your issue or have a question, please reach out to our support team at support@thelessonspace.com.